Litronic Security Solutions

Litronic Customer Support

protecting communications, intellectual property, data, and identities.

Online Support

After reviewing your product documentation if you have a problem with any Litronic hardware or software product, please contact Support to open a trouble ticket with our Technical Support group.

Be sure to include as much information as you can with your support request to ensure that we can assist you more efficiently. Basic information you should include is:

  • Computer Type
  • Operating System
  • Service Pack Level
  • Specific Reader Model
  • Type of smart card
  • Model of smart card (can be found on the edge of the smart card)
  • Driver version and what kind of software you're using to access the card.
  • The application you're using the hardware for (example: DMS, CAC, etc)

    • Please contact us for support at support@litronic.com.

    Litronic Drivers

    Current drivers for all supported products.


    Phone Support

    Product support is available on all products. Please contact your sales representative for details.


    Please contact our sales department at sales@litronic.com.


    Return Merchandise Authorization

    If you require an RMA, please contact your sales representative at sales@litronic.com or by phone at 949-851-1085. For details of the RMA process please review our RMA Policy.


    Litronic FORTEZZA Support

    For support with DMS applications, or to get access to the FORTEZZA Library and Driver bundle, you should contact the Lockheed Martin DMS Technical Support Help Desk.


    Phone: 800-HLP-DMSG (800-457-3674 - from within CONUS)
    Commercial: 703-367-8457
    DSN: 312-238-1000
    E-Mail: dms.support@lmco.com

    For product-specific assistance in operating and installing Litronic FORTEZZA products, you may contact support.